All products are subject to availability. We reserve the right to supply only part of an order; or to divide an order into multiple shipments to expedite delivery. We also reserve the right to change the terms or duration of any special offers or sales promotion. Discounts and promotions cannot be applied to past orders. We will inform you by email if we are unable to fill your order. Any individual customer may purchase up to five units of each watch model and we reserve the right to further limit the quantity of products we supply.
Payment
Movado accepts the following forms of payment for online purchases:
Visa
MasterCard
American Express
Additional payment methods are available in certain locations and vary by country
Taxes and Duties
Canada
All taxes, if any, due on your online transaction will be charged, as required by applicable laws. Please note that your on-screen transaction total reflects estimated sales tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated amount.
Other International Countries:
All taxes and duties, if any, due on your online transaction are included in the price.
Gift-Giving
Products purchased from Movado online come handsomely packaged in a signature Movado gift box. At your request, a complimentary Movado grosgrain ribbon and personalized gift card can be added. Simply indicate that the purchase is a gift during checkout and fill in the gift message area. Movado reserves the right to not transmit gift messaging that contains profanity, abusive or obscene information at the sole discretion of the brand.
Changes/Cancellations
If you wish to cancel or modify your order, please Contact Us; or call us toll free at 1-800-810-2311: our hours are Monday–Friday, 9AM–5PM, Eastern Time. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, please refer to our return instructions included with your shipment.
Shipping and Delivery
To ensure the secure delivery of your order we are unable to ship to P.O. Boxes, AFB or any other addresses not covered by DHL Express delivery. To further safeguard your purchase, an adult over the age of 21 must sign for the shipment package at time of delivery.
Free International Shipping to the following locations:
Albania
Andorra
Anguilla
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bolivia
Bosnia & Herzegovina
Botswana
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Cambodia
Canada
Cape Verde
Cayman Islands
Central African Republic
Chile
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Fiji
Finland
France
French Guiana
Gabon
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Guadeloupe
Guatemala
Guernsey
Guinea
Haiti
Honduras
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Luxemburg
Macao
Macedonia, Republic Of
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritius
Mayotte
Mexico
Moldova, Republic Of
Monaco
Mongolia
Montenegro
Montserrat
Namibia
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Nigeria
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Republic of Cameroon
Reunion
Romania
Russia
Rwanda
Saint Kitts And Nevis
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
St. Vincent
Swaziland
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Timor-Leste
Togo
Trinidad & Tobago
Turkey
Turks & Caicos Islands
Uganda
Ukraine
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vietnam
Zambia
Please allow up to 3-4 business days for processing. International orders will be delivered Express within 3-5 business days. Movado cannot be responsible for unanticipated delays.
Tracking
As soon as your purchase ships, we will email you a shipping confirmation which will allow you to track the status of your shipment online.
Limited Warranty
Every Movado watch we sell comes backed by a two-year limited warranty which covers the movement of your watch if it proves to be defective in either material or workmanship under normal use. Complete warranty information, along with an abbreviated list of authorized Movado service centers, is provided in the operating instructions, warranty & service guide booklet that will be shipped with your watch. Full warranty information may be found here and a current, complete list of authorized service centers may also be found here.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you after 5 business days, we will treat the order as cancelled.
Transfer of Ownership and Indemnity
Title to products you order on this website, and risk of loss or damage to those products, passes to you upon our delivery of the products to the carrier.
Contact Us
For product or online-order-related inquiries, please call us at 1-800-810-2311 or Contact Us.
Please note that we are available Monday–Friday, 9AM – 5PM prevailing Eastern Time, excluding holidays.