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Free Returns

If you are not completely satisfied with your purchase when it arrives, or if there is a discrepancy in your order, please retain all documentation and packaging and use the link below to create a free return label:


To start a return for an international order please use the link below:

To track returns outside of the US, please use the link below:

Online purchases will be accepted for a full refund when returned in their original condition within 30 days of delivery. Refunds will be issued to the purchaser in the same form of payment used for the original sales transaction. Refunds will not be issued for watches received as gifts. Engraved styles are not eligible for returns or refunds. Credits cannot be issued until merchandise being returned is received.

Please note that Movado does not assume any responsibility for return packages that are lost, stolen, or mishandled.